Shipping & Return Policy

Order Processing & Delivery

• • Standard delivery time: 15 working days from order confirmation
• • Order processing begins within 24-48 hours of payment confirmation
• • Tracking information provided via email
• • Regular updates throughout the shipping process

Shipping Coverage

• • UAE-wide and India-wide delivery service available
• • International shipping for select regions
• • Special handling for bulk orders
• • Custom installation coordination available

Tracking & Updates

All orders are tracked and monitored through our advanced tracking system. You'll receive regular email updates including:

• • Order confirmation
• • Processing status
• • Shipping confirmation with tracking details
• • Delivery notifications

Return Eligibility

• • Returns accepted within 7 days of delivery
• • Products must be unused and in original packaging
• • All technical documentation must be included
• • Custom orders may have special return conditions

Return Process

1. Contact our support team with your order details
2. Receive return authorization and instructions
3. Package the item securely with all original materials
4. Ship to the provided return address
5. Refund processed within 5-7 business days of receipt

Non-Returnable Items

• • Custom-cut power tracks
• • Used or installed products
• • Products without original packaging
• • Special order items